FAQ
Your Guide to Veloria Essence
Are your perfumes original?
We create high-quality impressions of world-famous fragrances using premium ingredients, ensuring long-lasting performance and luxury quality.
How long do your perfumes last?
Our fragrances are made with quality oils for long-lasting performance, typically lasting 6–12 hours depending on skin type and weather.
Can I return or exchange a product?
Yes — we offer 50-day hassle-free returns.
Products can be returned if the bottle is at least 80% full with the original box and pouch. We don’t offer exchanges, but you can return your item and place a new order for your desired fragrance. In case your fragrance arrives damaged or different from what you ordered, please provide clear photo/video evidence so we can process your return smoothly.
Contact us via:
📧 Email:
📱 WhatsApp: 0370-2842541
📷 Instagram: @veloriaessenc
🌐 Facebook: Veloria Essence
How long does delivery take?
Orders are usually delivered within 2–4 working days in major cities and 4–7 working days in other areas.
How much is the delivery charge?
We offer free delivery on orders above PKR 4000, and a flat delivery fee of PKR 200 for orders below that.
How can I place an order?
Simply choose your product, add it to your cart, and proceed to checkout. You can also order via our WhatsApp for quick assistance.
What payment methods do you accept?
We offer Convenient and secure payment options, including Cash on Delivery (COD) all over Pakistan. Bank transfer and Easypaisa/JazzCash. for our tech-savvy customers, we also accept cryptocurrencies as a modern and secure payment alternative.
Do you ship internationally?
Currently, we deliver only within Pakistan, but international shipping will be available soon.
Can I get a custom fragrance?
Yes! For bulk or personalized orders, please contact us via WhatsApp or email.
Still have questions?
At Veloria Essence, your satisfaction is our priority. Connect with us, and our team will guide you every step of the way.